Hiding Columns in Multi-Metric Reports in Zendesk
How do I hide columns in reports with multiple metrics?
In reports with multiple metrics, hiding columns refers to those generated by attribute values, not the metrics themselves. Each attribute value creates a column, so hiding them will affect these specific columns.
For example, if your report uses the Ticket status attribute, each status is a separate column. Using the 'Hide part of your result' menu will hide these attribute-generated columns, not the metrics.
More related questions
How can I hide rows or columns in Zendesk Explore?
To hide rows or columns in Zendesk Explore, you can use the 'Hide part of your result' feature. This allows you to clean up your reports by removing unnecessary data. In the report builder, click the Result manipulation icon and select 'Hide part…
What happens if I hide columns without an attribute in the Columns panel?
If you hide columns without an attribute in the Columns panel, you might end up with a blank screen. This is because the 'Hide part of your result' menu only affects columns generated by attributes in the Columns panel. If you're using the Table…
Can I hide rows when metrics are displayed on rows?
Yes, you can hide rows when metrics are displayed on rows, but it might hide more than expected. This is due to the 'Metrics on rows' setting. When this setting is selected, each metric appears as a separate row. Hiding rows will affect these…
Why does hiding columns via Chart Configuration not affect exports?
Hiding columns through Chart Configuration > Columns only affects the view within the query itself, not the exports. To ensure columns are hidden in exports, use the 'Hide part of your result' feature. This method respects the hidden columns in…
How can I hide a tickets column from a COUNT(Tickets) metric?
To hide a tickets column from a COUNT(Tickets) metric, use the Chart Configuration > Columns option if you're using the Table visualization. This allows you to remove unwanted columns. However, note that this will only hide the column in Explore,…
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