If you need help with JavaScript for the Web Widget, note that Zendesk does not support or guarantee the code.
While the article provides instructional guidance, Zendesk cannot provide support for third-party technologies like JavaScript, jQuery, or CSS. If you encounter issues, consider posting in the comments section of the article or searching online for solutions.
To show the Web Widget (Classic) on click, you can use the Web Widget (Classic) Javascript API. First, navigate to the Admin Center and go to the Web Widget page to ensure the widget is customized with the desired Support features. Copy the widget…
To initially hide the Web Widget (Classic), you can use thezE.hide
method in your JavaScript code. After pasting the widget code into the header or footer of your page, add the following code snippet in the JavaScript section: ```javascript…
To make the Web Widget (Classic) appear when clicking a link, use thezE.show
method in your HTML code. First, ensure the widget is hidden initially using thezE.hide
method. Then, add a clickable element, such as a link or button, with an…
Yes, you can customize the Web Widget (Classic) to show specific Support features. In the Admin Center, navigate to the Web Widget page and verify that the widget is set up to display the desired features, such as the Contact form, Help Center, or…