Handling File Uploads in Zendesk Apps
Discover how to manage file uploads in Zendesk apps using API calls instead of the client.request method.
How can I handle file uploads in Zendesk apps?
To handle file uploads in Zendesk apps, you should use API calls instead of the client.request method. The client.request method is not designed for uploading or downloading binary files. For more guidance on attaching files to tickets using the API, you can check out the related Zendesk articles.
More related questions
Can I upload files using the client.request method in Zendesk apps?
No, you cannot upload files using the client.request method in Zendesk apps. This method does not support uploading or downloading binary files. If you need to handle file uploads, you should use API calls instead. For more detailed information,…
Why can't I use client.request for file uploads in Zendesk?
The client.request method in Zendesk does not support file uploads because it is not designed to handle binary files. For uploading files, you should use API calls, which are better suited for this purpose. For more information, you can explore the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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