Get Support for Third-Party Apps on Zendesk
How can I get support for a third-party app on Zendesk Marketplace?
To get support for a third-party app on Zendesk Marketplace, you need to contact the app's author directly. Third-party apps are not managed or supported by Zendesk itself.
To find the app author, search for the app in the Marketplace and open its page. Look for the 'Author' field under App details to see who manages the app. You can then click 'Contact Us' to email the app author for support. For more details, you can check out theoriginal help article.
More related questions
Who manages third-party apps on Zendesk Marketplace?
Third-party apps on Zendesk Marketplace are managed by their respective authors, not by Zendesk. Each app has its own support system. To find out who manages a specific app, search for the app in the Marketplace and open its page. The 'Author'…
Where can I find the author of a Zendesk Marketplace app?
You can find the author of a Zendesk Marketplace app by visiting the app's page in the Marketplace. The author's information is listed under App details. Once you open the app page, look for the 'Author' field to see who manages the app. You can…
How do I contact the author of a third-party app on Zendesk?
To contact the author of a third-party app on Zendesk, navigate to the app's page in the Marketplace and use the 'Contact Us' option. First, search for the app and open its page. Under App details, you'll find the 'Author' field, which shows who…
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