If you encounter a 'transaction error occurred' message while processing a payment on Zendesk, don't worry, your credit card hasn't been charged. To resolve this, try clearing your browser's cache and attempt the payment again. Ensure that the cardholder's name is correctly filled in with both the first and last name. If you're in the USA, make sure the Postal Code includes only the first five digits and that the State field is completed. If the problem persists, it's best to contact your credit card provider for further assistance. For more details, you can refer to the article on resolving issues when your credit card fails.
To ensure your credit card details are correctly entered on Zendesk, double-check that the cardholder's name is filled in with both the first and last name. If you're located in the USA, make sure the Postal Code contains only the first five digits…
If your payment issue on Zendesk persists despite following the initial troubleshooting steps, it's advisable to contact your credit card provider. They can provide insights into any potential issues with your card. Additionally, if you have an…
Your Zendesk account may be at risk of suspension if payment issues are not resolved within a specified timeframe. Automated notifications will inform you of the potential suspension or closure if the payment cannot be processed. It's crucial to…