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Fixing formatting issues on Mac in Zendesk

Learn how to resolve formatting issues when editing articles on a Mac in Zendesk, including manual code adjustments.

How can I fix formatting issues when editing articles on a Mac?

If you're experiencing formatting issues when editing articles on a Mac, it might be due to styling code automatically added to the source code. This code can cause differences in text display between Mac and Windows users. To resolve this, you may need to manually edit the source code to remove the styling. If this issue persists, consider reaching out to Zendesk support for further assistance.


More related questions

What is a system font stack and why does Zendesk use it?

A system font stack is a list of fonts that a browser uses to display text, starting with the most preferred font and falling back to others if necessary. Zendesk uses a system font stack to ensure that fonts load quickly, look good, and render…

How does Zendesk's system font stack work on different operating systems?

Zendesk's system font stack adapts to different operating systems by using specific font keywords. On Windows, the stack includes 'Segoe UI' to match the system font, as most browsers don't support a system font keyword. On macOS, the…

Why are system fonts considered superior in terms of kerning and readability?

System fonts are superior because they come with built-in kerning, which improves letter spacing and readability. Kerning ensures that wide and thin letters are spaced appropriately, making text easier to read. Additionally, system fonts are…

Can I change the system font in Zendesk?

Currently, there isn't a direct way to change the system font in Zendesk. The system font stack is designed to optimize performance and readability across different operating systems. If you have specific concerns, such as distinguishing between…

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