Fixing Filter Errors in Zendesk Views
Why do I get an error when using filters on a Zendesk view?
The error occurs because your view contains broken conditions. This typically happens if the conditions are based on options that have been deleted, such as a Group or an Organization.
To fix this, you need to remove the condition or modify it to reference a valid Group or Organization. Once you save the changes and refresh the view, your filters should work correctly. For more details, you can check out the article onCreating views to build customized lists of tickets.
More related questions
How can I resolve the 'Something went wrong' error in Zendesk views?
To resolve the 'Something went wrong' error, you need to address broken conditions in your view. These conditions might be based on deleted options like a Group or an Organization. Open the view and check for any blank values, which indicate broken…
What causes broken conditions in Zendesk view filters?
Broken conditions in Zendesk view filters are caused by references to options that have been deleted. This includes Groups or Organizations that no longer exist. When a view contains such broken conditions, it results in errors when using filters….
How do I fix blank values in my Zendesk view?
Blank values in your Zendesk view indicate broken conditions, often due to deleted options like Groups or Organizations. To fix this, identify the blank values, remove or update the conditions to reference valid options, and save the changes….
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