Fixing 'An error occurred' in Zendesk Explore
Learn how to resolve the 'An error occurred' message in Zendesk Explore by checking the status page and troubleshooting local issues.
What should I do if I see the error 'An error occurred. Contact Zendesk Customer Support' in Explore?
If you encounter the error message 'An error occurred. Contact Zendesk Customer Support' while using Explore, it might be due to a broader issue affecting multiple accounts.
To address this, first check theZendesk status pageto see if there are any known issues. If nothing is listed, try following the troubleshooting guide to rule out any local issues. If the problem persists, reach out to Zendesk Customer Support for further assistance.
More related questions
How can I check if the 'An error occurred' issue in Explore is widespread?
To determine if the 'An error occurred' issue in Explore is affecting multiple accounts, you should check the Zendesk status page. This page will document any broader issues that might be causing the error. If the status page does not indicate any…
What steps can I take to troubleshoot the 'An error occurred' message in Explore?
If you receive the 'An error occurred' message in Explore, you can try troubleshooting the issue to see if it's a local problem. Start by following the troubleshooting guide provided by Zendesk. This might help you identify and resolve the issue on…
When should I contact Zendesk Customer Support for the 'An error occurred' error?
You should contact Zendesk Customer Support for the 'An error occurred' error if you've checked the status page and followed the troubleshooting guide without success. If the error persists and you can't identify the cause, reaching out to Zendesk…
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