Fix 'This page doesn't exist' SSO error in Zendesk
Why do I see 'This page doesn't exist' when signing in with SSO on Zendesk?
The 'This page doesn't exist' error usually indicates a configuration issue with SSO. If agents encounter this error, it might be due to incorrect team member SSO settings or an incorrect return URL that fails to redirect them to the agent dashboard. For end users, this error suggests that the help center is not enabled for them. To resolve this, ensure that the help center is activated for end users.
For more detailed guidance, you can refer to theoriginal Zendesk help article.
More related questions
How can I fix the 'Access denied' error when using SSO in Zendesk?
The 'Access denied' error can occur due to incorrect SSO configuration. For agents, this might mean that team member SSO settings are not properly configured, or the agent wasn't authenticated correctly. For end users, this error often happens when…
What should I do if agents see SSO errors in Zendesk?
If agents encounter SSO errors like 'This page doesn't exist' or 'Access denied', it often points to issues with team member SSO configuration. Ensure that the SSO settings are correctly configured and that the return URL directs agents to the…
How can end users resolve SSO errors in Zendesk?
End users facing SSO errors like 'This page doesn't exist' or 'Access denied' may need to have the help center enabled or be redirected correctly. If they see 'This page doesn't exist', activate the help center for them. If they encounter 'Access…
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