Fix: Prompted to Create New Zendesk QA Account
What should I do if I'm prompted to create a new Zendesk QA account?
If you're being prompted to create a new Zendesk QA account instead of accessing your existing one, it could be due to using the wrong login method or email.
First, locate the invitation email you received for Zendesk QA and use the link provided to ensure you're logging into the correct account. Double-check that you're using the right login method, such as email & password, Google login, Slack login, or SSO, if applicable. This should help you access your existing account without creating a new one.
More related questions
Why can't I log into my Zendesk QA account?
If you're having trouble logging into your Zendesk QA account, it might be due to using a different login method or email address than the one you initially set up. To resolve this, check your email inbox for the Zendesk QA invitation and use the…
How can I find the email associated with my Zendesk QA account?
To find the email associated with your Zendesk QA account, you should check the invitation email you received. Look in your email inbox for the Zendesk QA invitation and click on the link provided. This will help you ensure you're logging into the…
What login methods are available for Zendesk QA?
Zendesk QA offers several login methods to access your account, including email & password, Google login, Slack login, and SSO if available. When logging in, ensure you're using the correct method that was set up when you accepted the invite. Using…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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