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Fix 'Mobile access has been blocked' in Zendesk Sell

Learn how to resolve the 'Mobile access has been blocked' error in Zendesk Sell by checking your account's mobile app settings.

Why am I seeing 'Mobile access has been blocked' in Zendesk Sell?

If you're seeing the 'Mobile access has been blocked' error in Zendesk Sell, it might be because an admin has disabled mobile access for your account. To resolve this, you should contact an admin on your account and ask them to verify if the Mobile app setting is enabled. This setting is crucial for accessing the mobile version of Sell. For more detailed guidance, you can refer to the originalZendesk help article.


More related questions

How can an admin enable mobile access for Zendesk Sell?

To enable mobile access for Zendesk Sell, an admin needs to ensure that the Mobile app setting is turned on. This setting allows users to sign in to the mobile version of Sell without encountering access issues. If you're an admin, double-check the…

What should I do if I can't sign into the Zendesk Sell mobile app?

If you're unable to sign into the Zendesk Sell mobile app, the issue might be due to mobile access being blocked. This often happens when an admin has disabled the mobile app setting. To fix this, reach out to an admin on your account and ask them…

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