Finding Your Zendesk Support Email Address
Where can I find my Zendesk support email address?
Your Zendesk support email address is crucial for testing your email setup. You can find it in the Admin Center under Channels > Email settings page.
This address is typically formatted as support@YOURSUBDOMAIN.zendesk.com. Use this address to send test emails and ensure your email setup is functioning correctly. If you encounter issues, this is also the address to use when contacting Zendesk support for help.
More related questions
How can I test my email setup in Zendesk?
To test your email setup in Zendesk, send an email from a non-Zendesk email account to your Zendesk account. This will help you verify that a new ticket is created. Start by drafting an email to the email address you are testing, which is typically…
What should I do if my test email doesn't create a ticket in Zendesk?
If your test email doesn't create a ticket in Zendesk, there are a few steps you can take to troubleshoot. First, check your Views to see if the test email appears as a ticket. If it's not there, try searching for the email address you sent the…
How do I confirm a test email was successfully sent in Zendesk?
To confirm a test email was successfully sent in Zendesk, check your Views to see if the email appears as a ticket. If the ticket is not visible, try searching for the email address you used to send the test message. Additionally, review the…
What steps should I follow to send a test ticket in Zendesk?
Sending a test ticket in Zendesk involves a few simple steps. First, navigate away from Zendesk and open your email account. Draft an email to the email address you are testing, typically your Zendesk support address. Include a brief subject and…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
