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Finding Your Zendesk Subdomain for Mobile Login

Discover how to locate your Zendesk subdomain for logging into the mobile app.

How can I find my Zendesk subdomain for mobile app login?

To log into the Zendesk mobile app, you need your Zendesk subdomain. This subdomain is a unique identifier for your account and is usually formatted as 'yourdomain.zendesk.com'.

If you're having trouble locating your subdomain, you can find guidance in the article 'Where can I find my Zendesk subdomain?'. This resource will provide you with the necessary steps to find your subdomain and successfully log into the mobile app.


More related questions

Why is the Zendesk mobile app asking for my domain?

The Zendesk mobile app asks for your domain to identify your account. When you try to log in, the app requires your Zendesk subdomain, which is typically in the format 'yourdomain.zendesk.com'. This helps the app locate and connect to your specific…

What should I do if I can't sign into the Zendesk Chat mobile app?

If you're unable to sign into the Zendesk Chat mobile app, there are specific steps you can follow to resolve the issue. The app might be asking for your subdomain, which is essential for logging in. For detailed troubleshooting steps, you can…

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