To find an agent's unique ID in Zendesk Support, you need to access their user profile. Start by navigating to the Team members page in the Admin Center. You can search for the agent by entering their name or email address in the search bar. Once you open the agent's profile, you can find the agent ID in the URL of your browser's address bar. It will look something like this:https://yoursubdomain.zendesk.com/agent/users/[AGENT-ID]
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This method can also be used to find the unique ID for end users and organizations. Additionally, you can use the Zendesk API to get a list of users and their unique IDs. For more details, check out the List Users API endpoint.
Yes, you can use the Zendesk API to find user IDs. The API provides a way to get a list of your users along with their unique IDs. This can be particularly useful if you need to manage multiple users or automate processes within your Zendesk…
The agent ID can be found in the URL of the agent's user profile in Zendesk. After accessing the agent's profile from the Team members page, look at the URL in your browser's address bar. The agent ID is part of this URL, formatted as…
Yes, you can find organization IDs in Zendesk using the same method as for agent IDs. Navigate to the organization profile from the Team members page, and the organization ID will be part of the URL in your browser's address bar. This process is…