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Features Managed in Zendesk Admin Center

Discover the features you can manage in Zendesk Admin Center, from account settings to ticketing interface options.

What features can I manage in the Zendesk Admin Center?

The Zendesk Admin Center allows you to manage a wide range of features, including account ownership, subscriptions, security settings, integrations, and custom objects. It also provides settings for the Support ticketing interface, such as views, macros, triggers, and automations. Depending on your role as an account owner, admin, or agent, the features you can access may vary.


More related questions

How do I open the Zendesk Admin Center?

To open the Zendesk Admin Center, simply click the Zendesk Products icon in the top bar of any Zendesk product and select Admin Center. This will take you to the Admin Center home page, which serves as a starting point for managing your Admin…

How can I navigate the Zendesk Admin Center?

Navigating the Zendesk Admin Center is straightforward. Start from the Admin Center home page, which provides access to various settings. You can explore different sections like Account, People, Channels, Workspaces, Objects and rules, and Apps and…

How do I search for settings in the Zendesk Admin Center?

To search for settings in the Zendesk Admin Center, click the Zendesk Products icon in the top bar and select Admin Center. Use the search field at the top of the navigation list to enter your search term. As you type, a list of matching results…

How can I access recently viewed settings in Zendesk Admin Center?

The Zendesk Admin Center automatically saves the last five settings pages you viewed, allowing you to easily switch between them. To access your recent views, click to open the Recently viewed menu and select a setting from the list. This feature…

How do I close and reopen the navigation panel in Zendesk Admin Center?

To close the navigation panel in Zendesk Admin Center, hover your mouse over the top of the navigation pane until you see a close icon, then click it. To reopen the panel, click the open icon at the top of the navigation panel. These changes are…

What is the Support Admin home page in Zendesk?

The Support Admin home page is a legacy page in Zendesk Support that provides useful information about your account, such as your account domain name, Pod status, system updates, and a snapshot of feature usage. Although many settings have moved to…

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