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Facebook Dynamic Ad Update: Transition to Flexible Formats

Learn about Facebook's update on dynamic creative support and the transition to flexible ad formats starting June 2024.

What is the Facebook dynamic ad update announced by Zendesk?

Starting in June 2024, Facebook will no longer support dynamic creative for ad sets with sales or app promotion objectives. Existing campaigns using dynamic creative won't be affected, but Facebook recommends transitioning to flexible ad formats for similar results. This change aims to enhance ad management tools' functionality and effectiveness.Learn more about the flexible ad format.


More related questions

Why is Facebook transitioning to flexible ad formats?

Facebook is transitioning to flexible ad formats to improve the functionality and effectiveness of its ad management tools. This change provides advertisers with more robust options for customizing and optimizing their ad campaigns, ensuring better…

How should I prepare for Facebook's dynamic ad update?

To prepare for Facebook's dynamic ad update, start using flexible ad formats for new campaigns with sales or app promotion objectives. Existing campaigns using dynamic creative won't be affected, but planning ahead will help you adapt to the new…

What is the Zendesk Facebook V2 update?

The Zendesk Facebook V2 update, set to release at the end of Q3 and start of Q4, will support the new flexible ad format. This update will offer a wider array of ad support compared to the current offering, ensuring you have the necessary tools to…

Where can I find more information about the Facebook ad update?

For more information about the Facebook ad update, visit Zendesk's community forum to provide feedback or ask questions. For general assistance with Zendesk products, contact Zendesk Customer Support.

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