Exporting Data for Portability in Zendesk Sell
What is the process for meeting a data portability obligation in Zendesk Sell?
To meet a data portability obligation in Zendesk Sell, you can export data using the Sell API. Individuals have the right to receive their personal data in a machine-readable format or have it transmitted to another organization. The Sell API allows you to export data in JSON format, including calls, documents, notes, tasks, and text messages. Note that integration data, such as email and calendar entries, cannot be exported through Sell and must be obtained from the integration provider.
More related questions
How can I meet an access obligation in Zendesk Sell?
To meet an access obligation in Zendesk Sell, you can export user data upon request. Individuals from certain regions have the right to know where their personal data is held and for what purposes. If someone requests access to their data, you can…
What steps should I take to meet a correction obligation in Zendesk Sell?
To meet a correction obligation in Zendesk Sell, you can export and edit user data. Individuals have the right to have inaccuracies in their personal data corrected. You can export the existing information and make the necessary corrections using…
How do I fulfill an erasure or deletion obligation in Zendesk Sell?
To fulfill an erasure or deletion obligation in Zendesk Sell, you need to delete the user's data. Individuals have the right to be forgotten, meaning you may need to delete their personal data upon request. You can delete an active user's data by…
How can I address an objection obligation in Zendesk Sell?
To address an objection obligation in Zendesk Sell, you may need to stop processing personal data for direct marketing. Individuals have the right to object to direct marketing, and while Sell does not offer direct marketing features, businesses…
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