Explore Report Language Discrepancies Explained
Why are some parts of my Explore report not in my preferred language?
Some parts of your Explore report may not be in your preferred language because they are set by the report creator's language settings. While data, time filters, metrics, and attributes will display in the language set in your user profile, elements like text widgets, report titles, dashboard tabs, and dashboard titles will remain in the language of the report creator.
This means if the report was created in English, these elements will not change even if your user profile is set to another language. This is a limitation of the current system, and there is no way to change these elements to match your preferred language.
More related questions
Can I change the language of my Zendesk Explore report?
Yes, the language of your Zendesk Explore report can be changed based on the user profile settings. The report will display in the language set in the user profile of the person viewing the dashboard. This means that data, time filters, metrics,…
How does user profile language affect Zendesk Explore reports?
The language set in a user's profile directly affects how Zendesk Explore reports are displayed to them. The report will show data, time filters, metrics, and attributes in the language specified in the user's profile settings. However, it's…
Can Explore report titles and text widgets be translated?
No, Explore report titles and text widgets cannot be translated automatically based on the viewer's language settings. These elements will remain in the language of the user who created the report. While data, time filters, metrics, and attributes…
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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