Expected Behavior for Zendesk Explore Downloads
Understand the expected behavior of report downloads in Zendesk Explore and how to work around filter retention issues.
What is the expected behavior when downloading reports in Zendesk Explore?
The expected behavior when downloading reports in Zendesk Explore is that the filters you applied may not be retained. This is a known limitation of the download feature.
To work around this, you can use the Print option in your browser to save the report as a PDF, which will keep the filters intact.
More related questions
Why doesn't downloading a report in Zendesk Explore keep the filters applied?
When you download a report in Zendesk Explore, the filters you applied may not be retained. This is expected behavior. If you need to keep the filters, consider using the Print option in your browser to create a PDF file instead. This method will…
How can I preserve filters when exporting a report from Zendesk Explore?
To preserve filters when exporting a report from Zendesk Explore, use your browser's Print option to create a PDF. This workaround ensures that the filters you applied to your data are maintained in the exported document. This method is a simple…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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