Examples of external technologies that might lose support include older browsers like Internet Explorer 9, operating systems, and certain web technologies. These technologies change frequently, and Zendesk may not be able to maintain support for them indefinitely.
External technologies are those that can influence Zendesk's services and features, but are not directly controlled by Zendesk. These include browsers, operating systems, web technologies, programming languages, integrations, and governing bodies….
Zendesk may continue to operate with external technologies even after support is removed, but performance depends on the external factors themselves. Browsers and operating systems are the most common technologies to lose support due to frequent…
Due to the unpredictable nature of external technologies, Zendesk cannot always provide the same notice periods as it does for its own software. While they attempt to give at least 90 days notice for breaking changes and 30 days for unsupported…
When an external technology negatively impacts Zendesk, they try to provide as much information and assistance as possible. This includes offering alternatives and attempting to give notice of changes. However, some external technologies may not…