Ensure Admin Role for WhatsApp Integration in Zendesk
Learn how to verify and obtain the correct admin role for successful WhatsApp integration in Zendesk.
How can I ensure I have the right admin role for WhatsApp integration in Zendesk?
To integrate WhatsApp, you need to be an admin in the Facebook business manager settings.
If you're facing issues with WhatsApp integration, it's crucial to verify that you have the correct admin role. You can either have an approved admin complete the integration or request to be added as an Admin in the Facebook business manager. This will ensure you have the necessary permissions to proceed with the integration. For more details, refer to the originalZendesk help article.
More related questions
Why am I getting the error 'GraphQL server responded with error 3441003' when integrating WhatsApp?
This error occurs when you don't have the required business admin role for the business page. To resolve it, ensure that an approved admin completes the integration steps or adds you as an Admin within the Facebook business manager settings. If…
What should I do if I see 'Please try again in some time or reach support to get issue fixed'?
This message indicates a permissions issue during WhatsApp integration. Ensure you have the necessary admin role. If you encounter this error message while integrating WhatsApp, it suggests that you might not have the required admin permissions. To…
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