Enabling Voting on Article Comments in Zendesk
How can I enable voting on article comments in Zendesk?
You can enable voting on article comments in Zendesk by inserting a voting div tag within the Article template. This feature allows users to vote 'up' or 'down' on comments, similar to article voting. The voting links are styled using CSS classes and are available by default in standard themes, providing an interactive way for users to engage with comments.
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What is the Curlybars templating language in Zendesk?
Curlybars is a server-side templating language used in Zendesk's help center themes for advanced customizations. It allows you to access help center data and manipulate content on your pages using a mix of HTML and expressions like {{post.title}}….
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You can customize page templates for specific categories, sections, or articles in Zendesk by using the 'is' block helper. This allows you to specify the category, section, or article ID to apply customizations. For example, you can insert specific…
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How can users sort article comments by date or votes in Zendesk?
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How do I add a formatting toolbar to the article comment editor in Zendesk?
To add a formatting toolbar to the article comment editor in Zendesk, replace the {{textarea 'body'}} expression with {{wysiwyg 'body'}} in the Article template. This allows users to format their comments with options like bold, italics, lists,…
How do I add Instant Search to my Zendesk help center theme?
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What is Federated Search in Zendesk and how do I enable it?
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How can I sort subscriptions by type in the My Activities Following page in Zendesk?
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