Enable Zendesk Explore Access for Agents
Admins can enable Zendesk Explore for agents by adjusting user profile settings. Learn how to grant access.
How can I enable access to Zendesk Explore for agents?
To enable access to Zendesk Explore for agents, an admin needs to adjust the settings. Explore access is not automatically granted, so if you're an admin, you should follow the steps outlined in the article about giving agents access to Explore. This involves modifying the user profile or role settings to ensure Explore is enabled.
For more detailed instructions, refer to the original help documentation.
More related questions
Why am I seeing the error message 'It looks like you don't have permission to access Explore'?
This error message indicates that Explore is not enabled in your user profile or role. By default, Explore access is disabled, even for admins or account owners. If you're an agent, you'll need to contact your Support admin to enable Explore for…
What should I do if I can access Explore but see no dashboards?
If you can access Explore but there are no dashboards available, it might be due to a configuration issue. You should check the article titled 'Why aren't there any dashboards available in Zendesk Explore?' for troubleshooting steps. This will…
What does it mean if I see 'The Dashboard does not exist or is not public' error?
The error 'The Dashboard does not exist or is not public' suggests that the dashboard you're trying to access might not be available or hasn't been shared publicly. You can refer to the article addressing this specific error for more information on…
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