image for site

Embedding Zendesk Web Widget in SharePoint

Integrate Zendesk Web Widget into your SharePoint site for seamless support access.

How do I embed the Zendesk Web Widget in a SharePoint site?

Embedding the Zendesk Web Widget in a SharePoint site is a great way to integrate support directly into your organization's intranet.

To do this, you'll need to use SharePoint's embedding features to add the widget code to your site. This process involves copying the widget's embed code from your Zendesk account and pasting it into the appropriate section of your SharePoint site. This integration allows employees to access support resources without leaving the SharePoint environment.


More related questions

How do I set up the Zendesk Web Widget for messaging?

Setting up the Zendesk Web Widget for messaging is a straightforward process. You'll need to ensure your account is configured to use messaging, and then follow the steps to integrate the widget into your website or help center. To get started,…

How can I configure the appearance of the Zendesk Web Widget?

You can easily configure the appearance of the Zendesk Web Widget to match your brand's look and feel. This includes customizing the widget's name, color, and other visual elements. To do this, access the Web Widget settings in your Zendesk…

Can I add the Zendesk Web Widget to multiple brands?

Yes, you can add the Zendesk Web Widget to multiple brands within your Zendesk account. This allows you to provide consistent messaging support across different brand websites. To achieve this, you'll need to configure the widget settings for each…

What are the differences between Zendesk Web Widgets?

Zendesk offers different types of Web Widgets, each designed to meet specific needs. The messaging Web Widget, for example, allows you to embed messaging functionality directly into your website, help center, or mobile app. Comparing the various…

How do I authenticate end users for messaging in Zendesk?

Authenticating end users for messaging in Zendesk is crucial for secure and personalized interactions. This feature is available for the Web Widget and mobile SDK channels. To set up end-user authentication, you'll need to configure your Zendesk…

How can I use Messaging Metadata with Zendesk Web Widget?

Messaging Metadata in Zendesk allows you to use conversation fields and tags to enhance your support interactions. This feature is available for both the Web Widget and SDKs. By utilizing Messaging Metadata, you can capture additional information…

How do I notify end users of legal terms in Zendesk's web-based widgets?

Notifying end users of legal terms in Zendesk's web-based widgets is important for compliance with certain jurisdictions. This involves informing users about how their information is shared and used. To implement this, you can customize the widget…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites