Eligibility for App Replication in Zendesk Sandboxes
Which apps are eligible for automatic replication in Zendesk premium sandboxes?
Apps eligible for automatic replication in Zendesk premium sandboxes must meet specific criteria. They need to be free, installed from the Zendesk Marketplace, public, and require no authentication or configuration during installation. Additionally, they should not have configuration dependencies like triggers, ticket fields, or webhooks.
More related questions
What changes have been made to app replication in Zendesk premium sandboxes?
Zendesk has introduced automatic replication of certain apps in premium sandboxes. Previously, no apps were automatically replicated when creating a new premium sandbox, requiring manual addition post-creation. Now, apps that are free, installed…
Why did Zendesk decide to replicate apps in premium sandboxes?
Zendesk made this change to simplify and streamline the setup of sandbox environments. Feedback from users highlighted that replicating apps was a time-consuming process. By automatically replicating eligible apps, Zendesk aims to reduce the effort…
What do I need to do to benefit from the new app replication feature in Zendesk sandboxes?
To benefit from the new app replication feature, simply create a new premium sandbox. The eligible apps will be automatically replicated along with your other data and configurations. This feature is being rolled out to all accounts eligible for…
How does the new app replication feature improve the setup of Zendesk sandboxes?
The new app replication feature significantly improves the setup of Zendesk sandboxes by reducing the manual effort required. Previously, users had to manually add apps after creating a sandbox, which was time-consuming. Now, eligible apps are…
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