image for site

Effects of Blocking an Email in Zendesk Sell

Discover what happens when you block an email in Zendesk Sell. Learn how it affects communication for all users in your account.

What happens when I block an email in Zendesk Sell?

Blocking an email in Zendesk Sell prevents that email from interacting with any user in your account. When you add an email to the blocklist, it is blocked for the entire Sell account, ensuring that no user can receive or send emails to that address.

This feature is useful for managing unwanted communications across your team.


More related questions

Does blocking an email in Zendesk Sell affect all users?

Yes, blocking an email in Zendesk Sell affects all users. When you add an email to your blocklist in Zendesk Sell, it blocks that email for your entire Sell account, meaning all users within the account will be affected. This ensures that the…

Can I block an email just for my account in Zendesk Sell?

No, you cannot block an email just for your individual account in Zendesk Sell. When you block an email, it applies to the entire Sell account, affecting all users. This ensures consistent email management across your team. For more details, check…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites