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Editing Connection Credentials in Zendesk

Learn how to edit connection credentials in Zendesk. Note that name, authentication type, and domain cannot be changed.

Can I edit a connection's name or authentication type in Zendesk?

Once a connection is created in Zendesk, you cannot change its name, authentication type, or allowed domain. However, you can modify the connection's credentials if needed. To do this, go to the Admin Center, click on Apps and integrations in the sidebar, select Connections > Connections, find the connection, and click the options menu icon to edit. After making the necessary changes, click Save.


More related questions

How do I view a connection in Zendesk's Admin Center?

To view a connection in Zendesk's Admin Center, navigate to the Apps and integrations section in the sidebar and select Connections > Connections. From there, you can find the connection in the list and click on its row to view details….

How can I delete a connection in Zendesk?

Deleting a connection in Zendesk is straightforward. In the Admin Center, click on Apps and integrations in the sidebar, then select Connections > Connections. Locate the connection you wish to delete, click the options menu icon on its row, and…

What can I edit in an OAuth client in Zendesk?

In Zendesk, you can edit the Client ID and Client Secret of an OAuth client. To do this, go to the Admin Center, click on Apps and integrations in the sidebar, and select Connections > OAuth Clients. Find the client you want to edit, click the…

How do I delete an OAuth client in Zendesk?

To delete an OAuth client in Zendesk, navigate to the Admin Center, click on Apps and integrations in the sidebar, and select Connections > OAuth Clients. Locate the client you wish to delete, click the options menu icon on its row, and select…

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