To ensure Zendesk WFM works smoothly, you need to whitelist certain domains if your corporate firewall requires it. Whitelisting these domains allows traffic to flow without interruptions.
The domains you should whitelist are .tymeshift.com and .tymeapp.com. This step is crucial if your firewall settings are strict about domain access. By doing so, you ensure that Zendesk WFM can communicate effectively without being blocked by your network's security measures.
Yes, you can use Zendesk WFM with IP restrictions, but you'll need to whitelist specific IP addresses. If you're using IP restrictions within Zendesk or through third-party security software, it's essential to whitelist the Zendesk WFM IP addresses…
Local VPNs generally do not affect Zendesk WFM when using IP restrictions. The IP restrictions feature within Zendesk is designed to work independently of local VPN settings. However, if you have specific restrictions set for Zendesk WFM, you might…