Does SSO Logout Affect Zendesk Session?
Logging out of SSO doesn't log you out of Zendesk. Manually sign out from Zendesk to end your session.
Does logging out of my SSO network log me out of Zendesk?
Logging out of your SSO network does not log you out of Zendesk. You need to manually log out from Zendesk to end your session.
Even if you log out of your Single Sign On (SSO) network, your Zendesk session will remain active. To log out of Zendesk, you must manually select 'Sign Out' from the Zendesk product you are using. Keep in mind that Zendesk sessions will automatically log out after 8 hours of inactivity. For more details, check out theoriginal article.
More related questions
How long does a Zendesk session remain active?
A Zendesk session remains active for 8 hours of inactivity before automatically logging out. If you are using Zendesk with Single Sign On (SSO), your session will stay active as long as you don't log out manually or clear your cache and cookies….
What happens if I clear my cache and cookies while logged into Zendesk?
Clearing your cache and cookies will log you out of your Zendesk session. When you clear your browser's cache and cookies, it effectively ends your current session in Zendesk. This is because the session data stored in your browser is erased,…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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