Delete Atlassian Statuspage Widget from Zendesk Guide
How can I delete the Atlassian Statuspage widget from my Zendesk Guide?
To delete the Atlassian Statuspage widget from your Zendesk Guide, you need to remove both the JavaScript file and the code snippet.
First, delete thestatuspage-widget.jsfile from your theme assets. Then, remove the script snippet you added in the header template. This will completely remove the integration from your help center.
More related questions
How do I set up the Atlassian Statuspage integration in Zendesk Guide?
To set up the Atlassian Statuspage integration in Zendesk Guide, you need to upload a JavaScript file and add a code snippet to your theme's header template. First, download thestatuspage-widget.jsfile and upload it as a theme asset in your…
What are the requirements for using the Atlassian Statuspage widget in Zendesk Guide?
To use the Atlassian Statuspage widget in Zendesk Guide, you must be on the Zendesk Guide Professional or Enterprise plan and have a public Atlassian Statuspage URL. This integration allows you to display status page incidents directly on your help…
Why isn't the Atlassian Statuspage widget appearing in my Zendesk Guide?
If the Atlassian Statuspage widget isn't appearing in your Zendesk Guide, it could be due to an incorrect public URL or an invalid JSON response. Ensure that the public Atlassian Statuspage URL is correct in the script snippet. Additionally, the…
Will the Atlassian Statuspage widget show if there are no active incidents?
The Atlassian Statuspage widget will not display if there are no active incidents or degradations posted on your Atlassian Statuspage. This behavior is by design, as the widget is intended to inform users of current issues. If you notice different…
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