Data Synced from Drift to Zendesk QA
What data is synced when connecting Drift to Zendesk QA?
When you connect Drift to Zendesk QA, the system starts syncing the last 24 hours of data from your Drift account. The syncing process may vary in duration depending on your selected options and conversation volume. If you need older data imported, you can contact the Zendesk Support team for assistance.
More related questions
How do I connect Drift to Zendesk QA?
Connecting Drift to Zendesk QA is a straightforward process. First, during the signup, select Drift from the list of integrations. Give your connection a name, which is helpful if you plan to add multiple connections later, and click continue….
Can I connect multiple Drift accounts to Zendesk QA?
Yes, you can connect multiple Drift accounts to Zendesk QA. After your initial setup, you can add more instances by navigating to Account Settings > Connections within Zendesk QA. This flexibility allows you to manage multiple accounts seamlessly.
Are there security options when connecting Drift to Zendesk QA?
Yes, there are additional security options available when connecting Drift to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, providing you with more control over your data.
How can I manage my Drift connections in Zendesk QA?
Managing your Drift connections in Zendesk QA is simple. Once you're in Zendesk QA, go to Account Settings > Connections. Here, you can add new connections, manage existing ones, and configure settings to suit your needs.
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