Data Shared by Zendesk Sell with Google Maps
What data does Zendesk Sell share with Google Maps?
Zendesk Sell shares the addresses of your leads and contacts with Google Maps. This data sharing is necessary to enable the geolocation mapping capabilities within Zendesk Sell.
It's important to note that Google Maps is a non-Zendesk service, and Zendesk is not responsible for the compliance of Google Maps with Zendesk's terms, including security or privacy obligations. You should review the Google Maps API Terms of Service to understand how your data is handled.
More related questions
How do I enable geolocation in Zendesk Sell with Google Maps?
To enable geolocation in Zendesk Sell using Google Maps, you need to adjust your settings. First, in the Sell sidebar, click the Settings icon. Then, navigate to Integrations > Integrations > Google Maps and click Manage settings. Finally, click…
Can I use Zendesk Sell geolocation on my desktop?
No, geolocation in Zendesk Sell is only accessible through the mobile app. You cannot view the live map of leads and contacts from the desktop version. This feature is designed to be used on-the-go, allowing you to track visits and manage…
How does Zendesk Sell geolocation work with calendar appointments?
Zendesk Sell's geolocation feature integrates with your calendar appointments by adding Google Maps. This allows you to track and visualize the locations of your meetings and visits. To use this feature, ensure that geolocation is enabled in your…
What are the terms of service for using Google Maps with Zendesk Sell?
When you enable Google Maps in Zendesk Sell, you agree to its terms of service, as it is considered a non-Zendesk service. This agreement allows Zendesk to share necessary data with Google Maps. By clicking Enable, you confirm that you are…
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