Data Retention After Zendesk Account Expiry
What happens to my data after my Zendesk account expires?
After your Zendesk account expires, your data is not immediately deleted. Instead, it remains accessible for 90 days following the cancellation date. During this period, you have the opportunity to export your data if needed.
If you wish to export your data, you must contact Zendesk Customer Support to request a temporary reactivation of your account. This will allow you to access and export your data before it is permanently deleted. Remember, data exports are only available on certain plans and must be enabled on your account.
More related questions
Can I export data from an expired Zendesk account?
Yes, you can export data from an expired Zendesk account, but there are conditions. If your account has expired, your data will be deleted 90 days after the cancellation date. To export your ticket data before this period ends, you need to contact…
How can I reactivate my expired Zendesk account to export data?
To reactivate your expired Zendesk account for data export, you need to contact Zendesk Customer Support. They can assist you by temporarily reactivating your cancelled account, which will allow you to access and export your data. Keep in mind that…
Is it possible to export Zendesk ticket data after account cancellation?
Yes, it is possible to export Zendesk ticket data after account cancellation, but you must act within a specific timeframe. Your data is retained for 90 days after the cancellation date, during which you can request a temporary account reactivation…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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