Data Deletion in Zendesk QA Account
Understand the consequences of deleting your Zendesk QA account, including permanent data deletion.
What happens to my data when I delete my Zendesk QA account?
When you delete your Zendesk QA account, all data is permanently deleted immediately. Users and workspaces associated with the account are also deleted. Note that data is retained in backups for only 7 days. There is no soft delete option, so be sure before you proceed.
More related questions
How can I delete my Zendesk QA account?
To delete your Zendesk QA account, navigate to Account Settings > Company and click the Delete button.Be cautious: this action is irreversible, and all your data will be permanently deleted. Make sure you're certain before proceeding. [Learn…
Can I retrieve my data after deleting my Zendesk QA account?
No, once you delete your Zendesk QA account, the action is irreversible, and all data is permanently deleted. There is no option to retrieve your data after deletion, so ensure you have backups if needed.
What should I do if I have an active subscription and want to delete my Zendesk QA account?
If you have an active subscription, you cannot delete your Zendesk QA account directly. You need to contact Zendesk support to cancel your subscription first. Once the subscription is canceled, you can proceed with account deletion.
What is the process for account deletion due to inactivity in Zendesk QA?
Accounts in Zendesk QA are deleted after 6 months of inactivity. Before deletion, there is a 2-week grace period during which you will be notified of the imminent account deletion. This gives you a chance to reactivate your account if needed.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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