Data Deletion After Cancelling Zendesk Sell
What happens to my data when I cancel my Zendesk Sell account?
When you cancel your Zendesk Sell account, all your data, as well as data from all other users in the account, will be permanently deleted. This includes all billing and subscription information. It's crucial to export all your data through a Full Account Export before proceeding with the cancellation. Once the account is cancelled, all users will be logged out and unable to log back in. This action is irreversible, so ensure you have everything you need before cancelling.
More related questions
How do I cancel my Zendesk Sell account?
To cancel your Zendesk Sell account, you need to follow specific steps based on when your account was created. If your account was created after January 7, 2020, the cancellation process is the same as for any other Zendesk product. You can find…
Can I cancel my Zendesk Sell account without affecting other Zendesk accounts?
Yes, you can cancel your Zendesk Sell account without affecting your other Zendesk accounts. The cancellation process for Sell is independent, so you can manage your other Zendesk products separately. This allows you to discontinue using Sell while…
What should I do before cancelling my Zendesk Sell account?
Before cancelling your Zendesk Sell account, it's important to export all your data using a Full Account Export. This ensures you have a backup of all your information, as cancelling your account will result in permanent data deletion….
How does the billing cycle affect my Zendesk Sell account cancellation?
Cancelling your Zendesk Sell account will take effect at the end of your current billing cycle. This means that you will continue to have access to your account until the cycle concludes, after which the account and all associated data will be…
What happens if I stop paying for my Zendesk Sell account?
If you stop paying for your Zendesk Sell account, it will be automatically cancelled 30 days after the renewal date. This automatic cancellation will result in the permanent deletion of all data and user access. To avoid unexpected data loss,…
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