image for site

Customizing Items Per Page in Zendesk

Learn how to customize the number of items per page in Zendesk pagination using custom code. Tailor it to your needs.

Can I customize the number of items per page in Zendesk pagination?

While the default page size for pagination in Zendesk is 30 elements, you can customize the number of items per page by using custom code. This involves modifying the index of the array to set a specific limit.

For instance, if you want to limit the number of promoted articles on the Home page, you can use a code snippet to achieve this. This customization allows you to tailor the pagination to better fit your content management needs.


More related questions

Can I add pagination to my Zendesk Help Center?

Yes, you can add pagination to your Zendesk Help Center using the pagination helper{{pagination}}. This feature is available if you're comfortable with custom coding in your Guide Theme. Pagination is included by default on several pages, such…

Where can I use pagination in Zendesk Help Center?

Pagination can be used on several pages within the Zendesk Help Center. By default, it's included on the Home page, Article page, Contributions page, Request List page, Search Results page, and Section page. This means you can enhance navigation…

How does the pagination helper work in Zendesk?

The pagination helper in Zendesk works by rendering pagination controls when the number of elements exceeds the page size limit. The default page size is 30 elements, such as articles or posts. For example, if you have more than 30 categories on…

What is the default page size for pagination in Zendesk?

The default page size for pagination in Zendesk is set to 30 elements per page. This means that pagination controls will only appear if the number of elements, such as articles or posts, exceeds this limit. This default setting helps manage content…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites