image for site

Customize Email Visibility for Collaborators in Zendesk

Learn how to customize email visibility for collaborators in Zendesk Sell to control access to communications.

Can I customize email visibility for collaborators in Zendesk Sell?

Yes, you can customize email visibility for collaborators in Zendesk Sell.

This feature allows you to control who can see your emails related to leads, contacts, or deals. For instance, you can set your email visibility so that only the owner or collaborators of a lead can view the emails. This ensures that sensitive information is only accessible to the appropriate team members, enhancing privacy and security.


More related questions

How do I add a collaborator in the Zendesk Sell iOS app?

Adding a collaborator in the Zendesk Sell iOS app is simple and straightforward. To add a collaborator, first navigate to the Leads, Contacts, or Deals section and select the specific lead, contact, or deal you want to collaborate on. Then, tap the…

How can I remove a collaborator in the Zendesk Sell iOS app?

Removing a collaborator in the Zendesk Sell iOS app is just as easy as adding one. To remove a collaborator, go to the Leads, Contacts, or Deals section and select the lead, contact, or deal from which you want to remove a collaborator. Tap the…

What is the purpose of adding collaborators in Zendesk Sell?

Adding collaborators in Zendesk Sell allows multiple users to work together on a lead, contact, or deal. This feature is particularly useful for teams who need to share information and collaborate on sales activities. Each user can customize their…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites