Create Community Moderator Groups in Zendesk Gather
How do I create community moderator groups in Zendesk Gather?
Guide managers can create community moderator groups in Zendesk Gather to help manage and oversee community activities. These groups consist of designated end users who have the authority to moderate discussions, ensuring that community guidelines are followed.
More related questions
How do I enable or disable @mentions in Zendesk Gather?
Only Guide admins have the ability to enable or disable @mentions in Zendesk Gather. This feature allows users to tag others in community posts, enhancing interaction and engagement. To manage this setting, navigate to the Gather settings in your…
Can users add content tags to community posts in Zendesk Gather?
Yes, end users can add content tags to their community posts in Zendesk Gather. This feature helps in linking related content and organizing posts for better discoverability. To allow users to add tags, ensure the setting is enabled in your…
How can I analyze community activity in Zendesk Gather?
Zendesk Explore offers a prebuilt dashboard to help you monitor community activity in Zendesk Gather. This tool provides insights into user engagement and helps you track the performance of your community. If you don't have Explore, there are…
What are the best practices for managing a Zendesk Gather community?
When launching a community with Zendesk Gather, it's important to follow some basic steps and best practices. These include setting clear guidelines, engaging with users regularly, and monitoring community activity to ensure a positive environment….
How do I manage community discussion topics in Zendesk Gather?
In Zendesk Gather, community discussion topics are the backbone of your community. You can create, edit, and organize these topics to ensure they align with your community's needs. Proper management of discussion topics helps in maintaining a…
How can I restrict viewing access to community content in Zendesk Gather?
By default, community discussion topics in Zendesk Gather are visible to all users. However, you can apply user segments to restrict access to certain content. This feature allows you to control who can view specific topics, ensuring that sensitive…
What are Gather badges and how do I use them?
Gather badges in Zendesk are a way to recognize and reward important community members. You can create up to 100 badges per brand and award them to users to acknowledge their contributions. To use badges, ensure they are enabled in Gather settings…
What are the product limits for Zendesk Gather?
Zendesk Gather has specific product limits that apply to your help center. These limits include the number of posts, topics, and other community elements you can create. Understanding these limits is crucial for planning and managing your community…
How do I enable aliases for users in Zendesk Gather?
Enabling aliases in Zendesk Gather allows users to create an alias in their help center profile. This alias is used in place of their real name, providing an additional layer of privacy. To enable aliases, adjust the settings in your help center…
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