Create a 30-Day Login Report in Zendesk
How can I create a report to see end users who logged in over the last 30 days in Zendesk?
To create a report showing end users who logged in over the last 30 days, you need to use Zendesk Explore.
Start by clicking the reports icon in Zendesk Explore, then select 'New report' from the Reports library. Choose the 'Support - Tickets' dataset and start the report. In the Metrics section, add 'End-users' from the Users and organizations list. In the Rows section, add 'Requester sign-in - Timestamp' and 'Requester name'. Filter the 'Requester sign-in - Timestamp' to a 30-day window by editing the date ranges. Set the date range to 30 days in the past, apply the changes, and save your report with a new title.
For more detailed steps, check the originalZendesk help article.
More related questions
What permissions are needed to create a login report in Zendesk Explore?
To create a login report in Zendesk Explore, you need Editor or Admin permissions. These permissions allow you to access the necessary features in Zendesk Explore to build and customize reports. If you don't have these permissions, you may need to…
What skill level and time are required to create a 30-day login report in Zendesk?
Creating a 30-day login report in Zendesk is suitable for beginners and takes about 10 minutes. The process is straightforward and involves using the Zendesk Explore interface to select datasets, add metrics, and filter data. Even if you're new to…
What dataset should I select to create a login report in Zendesk Explore?
When creating a login report in Zendesk Explore, select the 'Support - Tickets' dataset. This dataset contains the necessary information about end users and their login activities. By choosing this dataset, you can access metrics related to users…
How do I filter the login report to show data from the last 30 days in Zendesk?
To filter the login report for the last 30 days, edit the date ranges of the 'Requester sign-in - Timestamp' attribute. In the report builder, click on the 'Requester sign-in - Timestamp' attribute and select 'Edit date ranges'. Choose 'Advanced'…
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