Configure Zendesk Trigger to Create Trello Cards
How do I configure a trigger in Zendesk to create Trello cards?
Configuring a trigger in Zendesk to create Trello cards involves setting specific conditions and actions.
As a Zendesk admin, go to Settings > Business Rules > Triggers. Set the trigger to execute when a ticket is assigned to a designer in the Creatives group by an agent in the Project Manager group. When these conditions are met, a request is sent to Trello to create a new card using the assigned agent's Trello list ID. The card's content is populated with the ticket's title, URL, and description.
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