In Zendesk Sell, a parent company can have up to 999 child companies linked to it. This allows for extensive organizational structures to be managed within the platform.
While this information isn't part of the official documentation, it has been verified by Zendesk's internal team. This capability is beneficial for businesses with numerous subsidiaries or divisions.
Defining a company hierarchy in Zendesk Sell is straightforward. You can create a hierarchy by establishing parent and child relationships between company contacts. This setup allows you to view, track, and manage related company contacts…
Yes, a company contact can have multiple levels in a hierarchy in Zendesk Sell. This means a company defined as a child can also have its own child company contacts, effectively making it a parent to those companies. This multi-level hierarchy…
Yes, you can specify a parent company when uploading a CSV file to Zendesk Sell. This feature allows you to efficiently manage and organize your company contacts by defining their hierarchical relationships during the import process. For more…
Currently, Zendesk Sell does not support having multiple parent companies for a single child company. This feature would be useful for scenarios like joint ventures, but it is not available at this time. Users have expressed interest in this…