Check if Your DKIM Records Are Configured Correctly
Learn how to verify your DKIM records using third-party tools and ensure proper email authentication.
How can I check if my DKIM records are set up correctly?
To ensure your DKIM records are configured correctly, you need to confirm that the Custom domain for DKIM option is enabled.
For a more detailed guide, you can refer to the article on digitally signing your email with DKIM. Since Zendesk doesn't have an integrated validator, you should use a third-party tool like Dmarcian to validate your DKIM records. The selectors you should use for separate lookups are zendesk1 and zendesk2. For more information, visit theoriginal link.
More related questions
Why are two CNAME records needed for DKIM configuration?
Using two CNAME records for DKIM configuration provides redundancy and enhances security. Each CNAME corresponds to a different DKIM selector, such as zendesk1 and zendesk2, which represent separate cryptographic keys. This setup allows for key…
What should I do if my DKIM setup isn't working?
If your DKIM setup isn't working, first test your configuration using a recommended site like Dmarcian. If no issues are detected, it's best to contact Zendesk support for further assistance. They can help investigate your account and resolve any…
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