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Check Admin Product Access in Zendesk

Learn how to view which products your administrators have access to using Zendesk's Admin Center.

How can I check which products my administrators have access to in Zendesk?

You can easily check which products your administrators have access to by using the Admin Center in Zendesk. The team list within the Admin Center includes a filter feature that allows you to specifically target and view admins based on the products they are associated with.

This tool is part of a suite of features designed to help you manage your agents effectively. For more detailed guidance on managing your team, you can refer to the article onSetting roles and access in Zendesk Admin Center.


More related questions

What tools does Zendesk provide to manage agent access?

Zendesk offers several tools within the Admin Center to help you manage agent access effectively. One of the key features is the team list, which includes a filter that allows you to view and manage your agents based on the products they are…

How do I filter admins by product in Zendesk?

Filtering admins by product in Zendesk is straightforward using the Admin Center. The team list feature includes a filter that allows you to specifically target and view administrators based on the products they are associated with. This…

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