Character Limitations for Tags in Zendesk
What are the character limitations for tags in Zendesk?
While there is no character limit for a single tag in Zendesk, the Tags field has a maximum of 5096 characters.
This means you can add as many tags as you want to a ticket, as long as the total character count of all tags does not exceed 5096. Once this limit is reached, you won't be able to add more tags, but existing tags will remain.
More related questions
How can I add tags to a Zendesk ticket?
Adding tags to a Zendesk ticket is a straightforward process. You can manually add tags to provide more context to a ticket. To add tags, create or edit a ticket and enter new tags in the Tags field, separated by a space. If the tag doesn't exist,…
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Yes, you can delete tags from a Zendesk ticket, but only from non-closed tickets. To delete a tag, open the ticket and click the close box (x) next to the tag in the Tags field. This removes the tag from that specific ticket, but it will still…
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Can I automate tagging based on ticket content in Zendesk?
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