Changing Trigger Object in Zendesk
Can I change the trigger object after saving in Zendesk?
Once you save a trigger in Zendesk, the trigger object cannot be changed. It's important to ensure that you select the correct trigger object during the creation process, as this selection is permanent and cannot be modified later.
More related questions
What are object triggers in Zendesk?
Object triggers in Zendesk are business rules that automatically perform actions based on custom object record events when specified conditions are met. They consist of two main parts: conditions, which are the criteria needed for the trigger to…
How do I create an object trigger in Zendesk?
To create an object trigger in Zendesk, navigate to the Admin Center, click on 'Objects and rules' in the sidebar, and select 'Business rules' followed by 'Triggers'. Then, click the 'Objects' tab and select 'Create trigger'. You'll need to enter a…
What are the components of a Zendesk object trigger?
A Zendesk object trigger is composed of two main components: conditions and actions. Conditions are the specific criteria that must be met for the trigger to activate, while actions are the tasks that are executed once those conditions are…
How can I modify or reorder object triggers in Zendesk?
If you need to modify an object trigger or adjust the order of your object triggers in Zendesk, you can do so by managing your triggers. This involves accessing the triggers you've created and making the necessary changes to their conditions,…
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