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Changing Quiz Answers in Zendesk QA: Is it Allowed?

Find out if you can change your answers after submitting a quiz in Zendesk QA. Understand the rules.

What happens if I want to change my answers after submitting a quiz in Zendesk QA?

Unfortunately, once you've submitted your answers in a Zendesk QA quiz, you cannot change them. This rule is in place to maintain the integrity of the quiz results.

For further details on managing quizzes, you might want to check out the originalZendesk article.


More related questions

Can I retake a quiz in Zendesk QA after submitting it?

No, once you submit your answers in a Zendesk QA quiz, you cannot retake it or change your answers. This policy ensures the integrity and fairness of the quiz process. If you need more information about creating and managing quizzes, you can refer…

Why can't I retake a quiz in Zendesk QA?

The inability to retake a quiz in Zendesk QA is designed to ensure fairness and accuracy in the assessment process. Once answers are submitted, they are considered final. For more insights into quiz management, refer to the original [Zendesk…

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