Changing manifest_url in Zendesk channel integration
Can I change the manifest_url in the requirements.json file of my Zendesk channel integration?
No, you cannot change the manifesturl in the requirements.json file of your Zendesk channel integration. If you need to update the manifesturl, you must submit a new app with the updated URL. Zendesk will then hide the old version of the app and publish the new version.
If you need to update other details, like the author details URL in your manifest.json file, you can edit that field and submit an update to your app directly. For more information, you can refer to the article on updating or deleting requirements.
More related questions
What should I do if I need to update the manifest_url for my Zendesk app?
If you need to update the manifesturl for your Zendesk app, you will need to submit a new app with the updated URL. Unfortunately, the manifesturl is not editable in the existing app. Once you submit the new app, Zendesk will hide the old version…
Is it possible to edit the manifest_url in an existing Zendesk app?
No, it is not possible to edit the manifesturl in an existing Zendesk app. If you need to change the manifesturl, you must create and submit a new app with the updated URL. Zendesk will manage the transition by hiding the old version of the app…
How do I update the author details URL in my Zendesk app's manifest.json file?
To update the author details URL in your Zendesk app's manifest.json file, simply edit the field and submit an update to your app directly. This process is straightforward and does not require submitting a new app. Unlike the manifest_url, the…
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