Changing Box Names in Zendesk Help Center
How can I change the names of boxes like FAQ and Announcements in Zendesk?
To change the names of boxes such as FAQ and Announcements, you need to edit the category or section names in your Guide help center. This will automatically update the names on your site. If you want to add more boxes, simply create additional categories or sections.
More related questions
How can I customize the Copenhagen theme in Zendesk?
You can easily customize the Copenhagen theme by updating its look and feel. This includes adding your branding elements like images, logos, colors, and fonts through the Settings panel. For more advanced customization, such as changing design…
What is the default theme for Zendesk Help Center?
The Copenhagen theme is the default theme for Zendesk Help Center. It's a mobile-responsive theme designed with best practices in mind. This theme is automatically enabled when you set up your help center, providing a solid foundation for your…
Can I update the design elements of the Copenhagen theme?
Yes, you can update the design elements of the Copenhagen theme. Through the Settings panel, you can hide or show common search functionalities and elements of the knowledge base and community. This allows you to tailor the theme to better fit your…
How do I add a callout box to the Copenhagen theme?
To add a callout box to the Copenhagen theme, you have a couple of options. You can edit the article's HTML directly for a quick solution, or for a more scalable approach, you can modify the CSS file to include parameters for note and warning…
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