Change Coach in Zendesk QA Session
Learn if you can change the coach in a Zendesk QA session and what alternatives you have.
Can I change the coach in a Zendesk QA coaching session?
No, you cannot change the coach in a Zendesk QA coaching session once it has been created. If you need to have a different coach, you will need to create a new session with the desired coach. Alternatively, you can share the existing session with other users if that helps meet your needs.
For more information, you can refer to the originalZendesk article.
More related questions
What should I do if I need a different coach in a Zendesk QA session?
If you need a different coach in a Zendesk QA session, you will need to create a new session with the desired coach. Unfortunately, once a session is created, the coach cannot be changed. Alternatively, you can share the session with other users,…
Can I share a Zendesk QA coaching session with others?
Yes, you can share a Zendesk QA coaching session with other users. While you cannot change the coach or coachee after the session is created, sharing the session can be a useful way to involve others. This option allows you to collaborate and get…
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