CC Team Members in Bulk Emails on Zendesk Sell
Can I CC team members when sending bulk emails in Zendesk Sell?
Unfortunately, you cannot CC team members when sending bulk emails in Zendesk Sell. This feature is only available for regular emails sent through Sell. If you believe this feature would be valuable, consider submitting a feature request on Zendesk's UserVoice page, where the Product Team reviews suggestions for future updates.
More related questions
How can I send bulk email messages in Zendesk Sell?
To send bulk email messages in Zendesk Sell, you need to use the Leads, Contacts, or Deals pages. You can select multiple recipients by using the Index or Table views on these pages. Once you've selected your desired recipients, click the Email…
What are the limitations for sending bulk emails in Zendesk Sell?
Zendesk Sell has a limit of 300 emails per user per rolling 24-hour period. This limit helps prevent exceeding the limits set by your email provider. If you need to send more than 300 emails, you can contact Zendesk Customer Support to increase…
How can I increase my email sending limit in Zendesk Sell?
If you need to send more than the default 300 emails per day in Zendesk Sell, you can contact Zendesk Customer Support to request an increase in your daily limit. This adjustment can help align with your email server's limits, but be mindful of…
What should I do if my bulk emails are not being delivered in Zendesk Sell?
If your bulk emails are not being delivered in Zendesk Sell, it might be due to exceeding your email server's rate limits. Even if emails show as sent in Sell, they may be blocked by your server if limits are surpassed. To prevent this, confirm…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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